These Terms and Conditions ("the Terms and Conditions") govern your ("the User") use of the RAB ZA Buildware powered by RAB Collective ("Provider") website located at the domain name www.rab-za.co.za ("the Website"). By accessing and using the RAB Collective Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute Content obtained on the website for marketing and other purposes without the consent of the Provider.

RAB ZA Buildware is a re-seller of buildware and hardware products online. All Trademarks, Logo's and intellectual property remain the property of RAB ZA Buildware.

Electronic Communications


By using this RAB ZA Buildware or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.

E-Commerce & Privacy


The Website www.rab-za.co.za sells buildware and hardware products online. The use of any product bought from this Website is at the purchaser's risk. The purchaser/ user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.

The private information required for executing the orders placed through the e-commerce facility, namely the User's personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product.

Payment Options


Payment may be made via EFT( transfer into the Provider's bank account), we do not accept any cheques, we do not do any payment or delivery. All good may only be delivered of full stipulated amount of product purchase.

We do not do any online credit card transactions through any payment gateway provider, we only prefer transfer of money from one bank account to another, within a single financial institution or across multiple institutions, via computer-based systems, without the direct intervention of any payment gateway.

We strictly require confirmation of order before any funds transactions occur between the provider and the user.

Delivery


Please note all prices are based on out of store delivery. Products should be ordered online to be delivered, there may be an additional fee on some items due to the nature and type of most products we sell. This may be dependent on the weight, size and product nature.

Delivery Fee


For every order placed with RAB Collective, you will be charged a specified delivery fee rate. The delivery fee rate will be a cost per kilometer of R11.55

Where your order is above R35 000.00, there will be no delivery fee charged and will be indicated on your final bill as a shipping discount.

Delivery areas


RAB Collective delivers nationwide to any customer that has paid required deposit or set minimum fee on product purchased. For any collections, RAB Collective will arrange a delivery pick set between the customer and supplier.

Delivery times


Delivery time-line may very depending on the type of product ordered, on set delivery timeliness, please make sure the date and time are clear on the notes when after confirmation and you are available to receive good.

We deliver anytime during the day from 6AM - 10PM on availability of product ordered, although final delivery timeliness needs to be agreed upon to suite both parties.

Please arrange that you are available to accept your purchase. Should you not be available, please ensure that you have given a representative permission to accept the delivery on your behalf.

Any failed delivery due to availability will result in penalty fee to return and storage of good will be charged per day depending on the type of good stored.

Delivery confirmation


After delivery, RAB Collective will send you an email detailing your order to confirm you have received the correct items. Should you have any further queries, you may contact at sales@rab-za.co.za

Responsibility, Risk & Ownership


The Provider takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Once the Order has been delivered or collected by you, the risk in and to the Products will pass to you as the Customer.

Updating of these Terms and Conditions


Provider reserves the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User's obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User's continued use of this Website following the posting of changes or updates will be considered notice of the User's acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Cancellations and Refunds


You may cancel your Order on or before you make payment to any goods purchased. We will be unable to cancel any order once full stipulated order amount has been paid by the customer. Due to the nature of our business, payment will confirm approval of production of such goods, i.e raw material will be purchased immediately to start production and manufacturing. Therefore, once customer has payed we are not liable for any wasted order, customer is obligated / compelled to receive and re-sell good on their own capacity to makeup for any refunds.

Warranty


The Products supplied by us shall be suitable only for the purpose designed and intended and you shall ensure the Products are handled, stored, installed, used, worn or otherwise dealt with in a normal and reasonable manner, and where applicable, in a manner consistent with the instructions given when the Products were purchased.

It is customers responsibility to ensure that they follow the manufacturer's instruction on right use and application of products, the provider takes no responsibility to good supplied once in the possession of customer.

Limitation of Liability


Whilst every attempt is taken by RAB Collective to ensure your security when making use of the Website, due to the nature of the Internet we are unable to guarantee that any products and services or any websites accessible via the Website will be uninterrupted or virus or error-free. We therefore caution you to check all emails, attachments and files before downloading them.

While we take all reasonable steps to safeguard the security of any information you input or send to us in connection with the RAB Collective Website, by using secure services and encryption technology where we deem appropriate, we accept no responsibility or liability whatsoever, as far as the law allows, for any damages that you may suffer as a result of the breach of the confidentiality of such information.

You hereby agree, to as far as the law allows, to indemnify RAB Collective against any loss, claim or damage suffered, or liability sustained by your or any third party acting for you, due to your or their use of our website and/or any thirty party websites linked to our website.

Breach


Should you breach any of these T&Cs we reserve the right to cancel any Order and/or your website registration, notwithstanding our rights to exercise other legal remedies available to us.

Applicable Law


These Terms are governed by the laws of the Republic of South Africa.